Foundational Strategy: TillerXR

Aligning a startup vision through data-driven market discovery.

Overview

TillerXR sought to launch a Virtual Reality tour software but lacked market clarity. I led foundational research to define the target user, validate features, and steer the product roadmap from ambiguity to alignment.

Problem Statement

The team relied on unvalidated assumptions, risking a feature-bloated launch that ignored a massive European user base and novice creators.

Users & Audience

Novice VR creators, Real Estate Agents, Architects, and Marketers seeking simple, efficient tour-building tools.

Role & Scope

Lead UX Researcher and Designer
18 months, May 2023 – Oct 2024

Methods & Tools

Stakeholder Interviews
User Interviews
Surveys
Competitive Analysis
Heuristic Evaluation
Design Studio
Journey Mapping

Constraints

Remote cross-functional team, aggressive launch timeline, and limited startup budget requiring rapid, high-confidence decision-making.
Methodology Deep Dive Coming Soon!

Outcomes

I shaved weeks off the decision-making process by invalidating the US-only assumption. I pivoted development to include multi-language support for the European market. My research directly influenced the product roadmap, prioritizing "ease of use" features that differentiated TillerXR from complex competitors.

This project reinforced that research is a strategic business tool, not just a design phase. By involving stakeholders in the Design Studio, I learned that collaborative synthesis creates faster buy-in than delivering static reports, effectively turning raw data into a unified company vision.

Next Steps

  • Test prioritized features with novice VR creators.
  • Assess multi-language support usability in European markets.

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